Student services
Your Go Team (guided onboarding team) is your one-stop shop for everything you'll need during your first year. Think of them as your personal tour guides through year one. They’re here to support you in all things IU Online and make your start here easy. Reach them at iuogo@iu.edu or (855) 512-0608.
Your academic advisor helps you apply previously earned credits to your IU program, create schedules, enroll in classes, and stay on track to graduation. Connect with them via an advising appointment. If you're a student in a graduate program, contact your academic advisor at iuograd@iu.edu. If you're in an undergraduate program, contact your advisor at iuougadv@iu.edu.
Access the Online Math and Writing Support Center, 24/7.
Online Math Center
Math mentors are available to:
- Help prepare students for quizzes and exams
- Share tips and study strategies
- Help students gain self-confidence
- Show students another way of looking at the problems and offer alternate explanations
The math mentoring team covers course levels through Calculus II. During 'live' help times, the team is working in real time in order to provide a faster response. Providing a picture of the question you are working on along with any work you have tried to do will help the math mentor answer your question in a timely manner.
Questions about online math tutoring? Reach out at iuomath@iu.edu.
Online Writing Center
Our writing consultants are here to help you:
- Brainstorm ideas for papers
- Select an idea from several choices
- Discuss course readings
- Work on a rough draft
- Work on mechanics (comma splices, etc.)
- Revise a draft for a better grade
Questions about online writing support? Reach out at iuowrite@iu.edu.
As an IU Online student, you have access to free peer tutoring through Knack! Knack tutors are fellow students who have aced the courses they’re offering assistance in. Book tutoring sessions at your convenience and choose to meet in person or online. Visit iuonline.joinknack.com and sign in with your student account to set up a session or learn about becoming a tutor. Technical difficulties? Email support@joinknack.com.
You can sign up for a peer mentor through the IU Online Mentor Collective program. Mentorship is a great way to learn from another student’s experience, make a new connection at IU, and gain extra support in your academic journey. If you’re interested in becoming a mentor, we’ll provide training to get you started. Our professional staff is always just a call, email, or text away. For more info, reach out at help@mentorcollective.org.
Supplemental Instruction (SI) is an effective academic support program aimed at students in challenging courses. Led by trained undergraduate SI Leaders, SI sessions offer dynamic and interactive learning environments where students discuss course material, develop study skills, and collaborate with peers. Regular attendance at SI sessions has been shown to significantly improve academic performance, with participants typically earning higher final grades compared to non-participants. Therefore, SI is a valuable resource for students seeking to excel in their coursework.