Student services
Your Go Team (guided onboarding team) is your one-stop shop for everything you'll need during your first year. Think of them as your personal tour guides through year one. They’re here to support you in all things IU Online and make your start here easy. Reach them at iuogo@iu.edu or (855) 512-0608.
Your academic advisor helps you apply previously earned credits to your IU program, create schedules, enroll in classes, and stay on track to graduation. Connect with them via an advising appointment. If you're a student in a graduate program, contact your academic advisor at iuograd@iu.edu. If you're in an undergraduate program, contact your advisor at iuougadv@iu.edu.
Get Expert Help Anytime with the IU Online Math & Writing Support Center!
The IU Online Math & Writing Support Center is here to help you excel in your courses by providing free, 24/7 access to expert tutors in a variety of subjects. Whether you need assistance with complex math problems or want to strengthen your writing skills, our professional tutors are ready to guide you every step of the way.
- Math Support: Get help with everything from basic math to Calculus II. Our math mentors are available to assist with quizzes, exams, study strategies, and alternate explanations to help you understand tricky concepts.
- Writing Support: From brainstorming and drafting to revising and improving mechanics, our writing consultants are here to make sure you’re confident in every stage of your writing assignments.
Expanded Services:
We’ve recently added professional tutors in additional subjects, including Accounting, Economics, Computational Sciences, Databases, select Programming Languages, Finite, Statistics, French, German, and Spanish. Get the expert support you need to tackle any course!
Why wait? Access help now!
Visit the IU Online Math & Writing Support Center today and take control of your academic success. Questions? Reach out to us at iuomath@iu.edu or iuowrite@iu.edu.
As an IU Online student, you have access to free peer tutoring through Knack! Knack tutors are fellow students who have aced the courses they’re offering assistance in. Book tutoring sessions at your convenience and choose to meet in person or online. Visit iuonline.joinknack.com and sign in with your student account to set up a session or learn about becoming a tutor. Technical difficulties? Email support@joinknack.com.
Find Connection, Share Experience: Join the IU Online Mentor Collective
The IU Online Mentor Collective connects students for meaningful, peer-to-peer support. Whether you’re looking for guidance or hoping to give back, there’s a place for you:
Be a Mentee: Get matched with an experienced IU Online student who can help you navigate challenges, share insights, and cheer you on. Whether you need study tips, encouragement, or advice on balancing life and coursework, your mentor will be there to support you.
Sign up as a Mentee
Be a Mentor: Share your experience, inspire others, and build valuable leadership skills. As a mentor, you’ll help a fellow student succeed—while gaining experience that strengthens your resume. We’ll provide training and resources to help you succeed in your role.
Sign up as a Mentor
Questions? Our professional staff is here to support you. Contact us at help@mentorcollective.org.
Supplemental Instruction (SI) is an effective academic support program aimed at students in challenging courses. Led by trained undergraduate SI Leaders, SI sessions offer dynamic and interactive learning environments where students discuss course material, develop study skills, and collaborate with peers. Regular attendance at SI sessions has been shown to significantly improve academic performance, with participants typically earning higher final grades compared to non-participants. Therefore, SI is a valuable resource for students seeking to excel in their coursework.