Meet the GO Team

Your Orientation Experts

The GO Team is your direct connection to support as you start your IU Online journey. We know many of our students are balancing work, family, and school, and we’re here to help you bridge the gap between admission and your first day of class.

Office Hours: Mon–Fri, 8 AM–5 PM ET
Email: iuogo@iu.eduMain Line: (812) 856-3000

• Flexible, Personalized Guidance: Tailored support from specialists familiar with your program to help achieve your goals.
• Hassle-Free Onboarding: Help with to-do’s, registration, and technology support to get you started on the right foot.
• Efficient Resource Navigation: Quick connections to the tools, systems, and services you’ll use every day as a virtual IU student.
• Essential Online Orientation: Clear expectations on what it means to be an online learner and an introduction to the people and resources available to you.

Find Your Specialist

To ensure you get the most accurate information for your degree, please connect with the specialist assigned to your area of study. Please have your 10-digit University ID (UID) ready when you call.

Don't see your program listed? Email us at iuogo@iu.edu or call (812) 856-3000.

Already started your first term? Please connect with your Success Coach at (812) 856-5000 for ongoing support.